Privacy Policy
Last Updated: November 22, 2025
No Private Keys
We never access or store your private keys
No Private Data
We collect only blockchain public data
Transparent
Clear about what we collect and why
Introduction
SOLUnlocker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Solana wallet cleaning service. By using SOLUnlocker, you agree to the collection and use of information in accordance with this policy.
Information We Collect
2.1 Scan and Unlock History
We collect minimal operational data related to your use of our service:
- Scan history
- Unlock/cleaning operation history
- Public blockchain data only (wallet addresses, tokens held, transaction hashes)
Important: We ONLY collect public blockchain information. We NEVER collect, store, or have access to any private data, including private keys, seed phrases, or personal information.
2.2 Blockchain Data
All transactions on the Solana blockchain are public and permanent. When you use our Service, your cleaning transactions become part of the public blockchain record, including wallet addresses, transaction amounts, and timestamps. This data is not collected by us but is inherently public on the Solana network.
2.3 Information We Do NOT Collect
We explicitly do NOT collect:
- Private keys or seed phrases
- Email addresses (unless you voluntarily provide them for support)
- Names or personal identification information
- Payment card information
- Social security numbers or government IDs
- Biometric data
- IP addresses
- Usage analytics, page visits, or time tracking
How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Scanning wallets for empty accounts and dust tokens
- Calculating recoverable SOL amounts
- Executing cleaning operations
- Processing platform fees (via smart contract)
3.2 Legal Compliance
- Complying with applicable laws and regulations
- Responding to legal requests and court orders
- Enforcing our Terms of Service
Data Storage and Retention
4.1 Local Storage
To keep your wallet connected between page loads, your browser's localStorage holds your public wallet address, the wallet you chose and the time of connection. This is removed when you disconnect or after one hour of inactivity, and you can clear it at any time through your browser settings.
4.2 Server Storage
We store minimal data on our servers:
- Transaction logs for completed cleaning operations (public blockchain data only)
We do not store usage analytics, wallet token balances, or account details beyond what's necessary for active operations. All data we store is publicly available on the blockchain.
4.3 Retention Period
We retain minimal data only as long as necessary:
- Transaction logs: Retained for 12 months for dispute resolution (public blockchain data)
Note: All blockchain transactions are permanently stored on the Solana blockchain via smart contract, not on our servers.
4.4 Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Third-Party Services
Our Service integrates with third-party services that may collect information:
5.1 Solana Blockchain
All transactions are recorded on the public Solana blockchain. This data is permanent and publicly accessible to anyone.
5.2 Solana RPC Providers
We use Solana RPC endpoints to query public blockchain data. These providers may log requests, including wallet addresses being scanned. This data is already publicly available on the blockchain.
5.3 Jupiter Price API
We use Jupiter's Price API to fetch real-time token prices. Jupiter may collect information about API requests, including token mint addresses queried.
5.4 Wallet Providers
When you connect a wallet (Phantom, Solflare, etc.), you're subject to that wallet provider's privacy policy. We do not control or have access to data collected by wallet providers.
5.5 Error Monitoring (Sentry)
When something fails in the app, a technical error report is sent to Sentry so we can fix it. A report contains the error message, the steps in the app that led to it, your browser and operating system, and the address of the page where it happened, which can include the public wallet address being scanned. Reports are only sent when an error occurs. We do not record sessions or collect usage analytics.
Cookies and Tracking Technologies
6.1 What We Use
We use minimal tracking technologies:
- LocalStorage: For remembering your wallet connection (public address and wallet type)
- Session storage: For temporary state management during your visit
- Essential cookies: For basic functionality (if any)
6.2 Your Choices
You can control cookies through your browser settings. Note that disabling certain storage mechanisms may affect Service functionality.
Data Sharing and Disclosure
7.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7.2 When We May Share Data
We may share information in the following circumstances:
- Service Providers: With third-party services necessary for operations (RPC providers, hosting)
- Legal Requirements: When required by law, court order, or government request
- Safety and Security: To protect rights, property, or safety of SOLUnlocker, users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
7.3 Aggregate Data
We may share aggregated, anonymized statistics (e.g., "1,000+ wallets cleaned," "250 SOL recovered") that cannot be used to identify individual users.
Your Privacy Rights
8.1 Access and Correction
Since we collect minimal personal data and most interactions are wallet-based, you can view your transaction history on the Solana blockchain using any block explorer.
8.2 Data Deletion
Since we only collect public blockchain data and scan/unlock history, there is minimal data to delete. Note that blockchain transactions are permanent and cannot be deleted.
8.3 Opt-Out
You can remove the data stored in your browser by clearing its localStorage at any time.
International Users
SOLUnlocker is accessible globally. If you access our Service from outside the jurisdiction where our servers are located, your information may be transferred to, stored, and processed in that jurisdiction. By using the Service, you consent to this transfer. We take steps to ensure your data receives adequate protection regardless of where it's processed.
Age Restrictions
Our Service is intended for users who are 18 years of age or older. By using SOLUnlocker, you confirm that you meet this age requirement. Since we only collect public blockchain data and do not gather personal information, there is no risk of inadvertently collecting data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify users of material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our official communication channels listed on our website.
For data deletion requests or privacy-related inquiries, please provide your wallet address and a clear description of your request.
By using SOLUnlocker, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. You understand that blockchain transactions are public and permanent, and that we collect minimal personal information necessary for Service operation.